Find the contact for the right person at Sovrn.
There are two primary ways for publishers to reach out to Sovrn Support:
- You can fill out a form on this page
- Use one of the emails below.
To ensure that your request is handled as quickly as possible, please contact the appropriate team below:
Ad Exchange
- publishersupport@sovrn.com - Implementation, troubleshooting, and general questions about Ad Exchange.
- uksupport@sovrn.com - European-based publishers who need help with implementation, troubleshooting, and general questions concerning Ad Exchange.
- quality@sovrn.com - inquiries about your site's approval status.
- dsp-support@sovrn.com - support for existing demand partners.
- buyersupport@sovrn.com - send inquiries here if you are a potential demand partner interested in working with us.
Commerce
- commercesupport@sovrn.com - Implementation, troubleshooting, merchant approval, and general questions about Commerce.
- commercedemand@sovrn.com - Support for existing merchants' questions about their account, or prospective merchants hoping to join Commerce.
- cq@sovrn.com - Questions about your Commerce site's approval status.
Ad Management
- smsteam@sovrn.com - General questions, implementation, reporting assistance and troubleshooting about your Ad Management account.
- smsaccounting@sovrn.com - Questions related to Ad Management billing.
Data
- datasupport@sovrn.com - All questions or concerns from Existing Data Customers.