Sovrn Directory

Find the contact for the right person at Sovrn.

There are two primary ways for publishers to reach out to Sovrn Support:

  • You can fill out a form on this page
  • Use one of the emails below.

To ensure that your request is handled as quickly as possible, please contact the appropriate team below: 

Ad Exchange

Commerce

  • commercesupport@sovrn.com - Implementation, troubleshooting, merchant approval, and general questions about Commerce. 
  • commercedemand@sovrn.com - Support for existing merchants' questions about their account, or prospective merchants hoping to join Commerce.
  • cq@sovrn.com - Questions about your Commerce site's approval status. 

Ad Management

  • smsteam@sovrn.com - General questions, implementation, reporting assistance and troubleshooting about your Ad Management account.
  • smsaccounting@sovrn.com - Questions related to Ad Management billing.

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