1. //Managed Services
  2. Safety & Transparency

What are Google Ad Manager Violations?

To ensure a safe and positive experience for users, Google requires that publishers and advertisers comply with all applicable laws and regulations in addition to the Google Ads policies.  Content, ads, extensions, and destinations that violate these

If Google detects a policy violation on your website, they report this back to SMS (Sovrn Managed Services).  SMS posts the list of violations for each website in our dashboard to expose the information directly to publishers.  This allows each publisher the opportunity to resolve reported violations as they surface.



Restricted Ad Serving

  • A "Restricted ad serving" enforcement means that your page is not currently in compliance with the program policies and, as a result, ad serving has been restricted on that page. This means some buyers may opt-out of showing their ads on that page.

Ad Serving Disabled

  • "Disabled ad serving" means that one of your sites is not currently in compliance with the program policies and, as a result, ad serving has been disabled on your site. You need to check your entire site and make changes to bring it into compliance with Google policies.

Must Fix

  • Whether or not you need to take action on the enforcement. This column will say "Yes" if an enforcement is due to a policy violation.


Violation Types

Click Here for a list of Violation Types and explanations.


How to Fix Violations

There are 2 ways you can make corrections to the pages in violation:

  1. Fix the specified violations on each page
  2. You may disable Google demand on these pages by using the 'isolated' special_ops variable as described here.

Google runs a regular re-scan so once the issues are fixed the pages will fall off the list within a week or so and your Violations list will be updated.