Read the most commonly asked questions about the sovrn Signal Licensing invoicing process, and who to contact if you have questions.
The Sovrn Signal Licensing product reloads your existing ad stack. We license our technology out to you, and take a small percentage of the overall amount of reloaded impressions.
It’s important to follow the right steps when setting up payments to ensure a smooth implementation. We’ve put together the most common questions about the Signal Licensing invoicing process here.
Q: When will I receive invoices for Signal fees?
A: Invoices are sent from email@example.com within the first five (5) business days of the month. Payments are due based on the terms listed on the invoice and what is stated in your licensing agreement with Sovrn.
Q: What does each invoice amount cover?
A: Each invoice covers all fees accrued from use of Signal over the span of the previous calendar month. This includes any publishers that go live within that month regardless of the date. For example: If a publisher goes live in the middle of the month, the publisher will be invoiced for that prorated time the following month.
Q: How do I pay my invoice?
A: Sovrn accepts payment via Check, ACH, and Wire Transfer. All remittance and payment details can be found at the bottom of your invoice. Please reach out to Sovrn Accounting (firstname.lastname@example.org) if you need any additional details for payment (W-9, etc).
Q: What are my payment terms?
A: Payment terms are defined in the contract. The invoice will also reflect the due date and payment terms at the top of the invoice. For instance, if your payment terms are Net60, and you received an invoice dated July 31st, reflecting fees accrued in July, you would have 60 days from July 31st to pay the invoice on time.
Q: What happens if I cannot pay my invoice by the due date?
A: You will receive reminder emails from Sovrn Accounting when the invoice is due as well as account statements on the 15th of each month. Please reach out to Sovrn Accounting (email@example.com) or reply to the email immediately if there are concerns around non payment or timing of payment.
If there has been little to no communication and/or continued late payments or non payment, Sovrn has the right to suspend service until your account is made current. In addition, Sovrn retains the right to withhold earnings owed to Sovrn against future payouts.